SMS Terms and Privacy Policy

South DeKalb Coalition (“we,” “us,” or “our”) provides community updates, alerts, and engagement opportunities through our SMS (text messaging) program. By subscribing or participating, you agree to the terms and privacy practices outlined below.

1. Message Frequency

By opting in, you consent to receive recurring text messages from South DeKalb Coalition at the mobile number you provided. These messages may include community updates, event invitations, alerts, and information about local programs. Message frequency may vary.

2. Message & Data Rates

Message and data rates may apply depending on your mobile service plan. Please contact your wireless carrier for details about your specific plan.

3. Opt-In & Opt-Out

• You can opt in to receive messages by signing up through our website, events, or by texting the designated keyword.
• To stop receiving text messages, reply STOP to any message. You will receive a final confirmation message confirming that you have been unsubscribed.
• For help, text HELP or email info@southdekalbcoalition.org.
   

4. Privacy and Data Collection

We respect your privacy. When you engage with us through text messaging or other platforms, we may collect the following types of information:

• Personal Information: Name, phone number, email address, and zip code.
• Text Message Data: Messages sent to and from our number, message frequency, and opt-in or opt-out status.
• Usage Information: Interactions with our messages or website, such as link clicks or responses.
   

5. How We Use Your Information

We may use your information to:

• Send updates, alerts, and community event information. 
• Communicate about local programs, advocacy efforts, and volunteer opportunities.
• Respond to questions or provide support.
• Improve our outreach and engagement strategies.
   

We do not sell, rent, or trade your information to third parties.

6. Information Sharing

We may share limited information with trusted vendors or service providers who assist us in delivering messages or maintaining systems. These partners are required to safeguard your information and use it only for the services they provide to us.
We may also disclose information if required by law or to protect our legal rights.

7. Your Choices and Rights

• You can opt out of text messages anytime by replying STOP. 
• You may request to access, correct, or delete your personal information by emailing info@southdekalbcoalition.org.
   

8. Data Security

We use reasonable administrative, technical, and physical measures to protect your information. However, no data system can guarantee 100% security.

9. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Wireless Carriers

Wireless carriers are not liable for delayed or undelivered messages. Participation is subject to your carrier’s service terms and conditions.

11. Eligibility

You must be at least 18 years old or have parental consent to participate in our SMS program.

12. Changes to These Terms

We may update these Terms & Conditions and Privacy Policy periodically. The latest version will always be available at www.southdekalbcoalition.org/sms-terms. Continued participation after updates means you accept the revised terms.

13. Contact Us

For any questions or concerns, please contact:
📧 info@southdekalbcoalition.org
📍 South DeKalb Coalition
PO Box 370821

Decatur, GA 30037

Ofc 470-916-7676